Do I need to set up an account to place an order?
No. You can order items without creating an account. Creating an account will make it easier for us to stay in touch with you for future sales and promotions.
What payment methods are accepted?
We accept Western Union, PayPal, Visa, MasterCard, American Express, Maestro credit, JCB, Diners Club and Discover Novus.
Do you offer any kind of discounts?
We are offering special offers and sales on all our products starting from 10% and on holidays we will offer more offers.
- Special discounts for Churches, Ministries & Pastors.
- Contact us directly if you plan for a large bulk purchase.
- Sign up for an account to send you discount coupons.
Is it safe to use my credit card online at St. George’s e-Store?
At St. George e-Store, your personal online security is important to us. We use the latest SSL encryption technology to store and safely transmit your personal and credit card information through our systems. All orders are processed through a highly secured checkout system.
Can I change my shipping address after my order has been dispatched?
We are unfortunately unable to redirect orders once your items have been dispatched. Therefore, please ensure you provide a suitable shipping address for the specified delivery times or try to contact us directly by phone or email so we try our best to change the shipping address.
Can I track my order?
Once your payment has been made successfully, you will be able to track your order through online delivery tracker. We will send you the tracking number the time we ship your order, and you will be able to view and track the status of your shipment.
How are your products priced?
Our prices are listed in US dollars. The price you are charged will always be the current selling price for the items you have ordered.
How do I cancel my order?
Once your order has been placed, it is not possible to cancel it before delivery.
How do I return an item?
Please check our return policy on our website.
How long will it take?
While placing an order, orders will be shipped the next day unless it’s a weekend. Normally it takes from 7 – 14 days to USA and the exact delivery information will be send to your email.
I e-mailed customer services, but I haven’t had a reply
Please allow at least one working day for us to deal with your query. You should also check the settings of your e-mail client or webmail account to make sure that our reply has not been blocked by your spam filter.
What happens if you can’t deliver to my address?
Sometimes there may be problems delivering to the address which you have given us. If this happens, we will contact you to discuss this.