Delivery & Returns

SHIPPING CHARGES

Shopping from Israel has never been so easy. With a single click at www.stgeorgestore.com you have your shopping delivered to you at your doorsteps within 7 – 14 working days. Shipping charges are displayed on Step 2 of the checkout process. You just need to enter your address and our system will automatically show you the shipping charges. We may face some delays due to COVID-19 but our average delivery rate is 10 working days.

We normally use two kind of shipping with the same features- depending on the size of the package:

EMS – Express Mail Service
It is a guaranteed worldwide courier service, is an international expedited shipping option offered by the Israel Postal Company and 200 postal administrations worldwide. EMS guarantees delivery times of within 7-10 business days to main destinations worldwide with Internet tracking. It may arrive even in less than 7 days.
ECO Post
It is a guaranteed worldwide courier service, is an international expedited shipping option offered by the Israel Postal Company. ECO Post guarantees delivery times of within 7-10 business days to main destinations worldwide with Internet tracking. It may arrive even in less than 7 days. Normally used for small packages.

Here are a few things to consider while you wait for your order:

  • We ship in business days. Monday – Friday, excluding national holidays.
  • When you receive a notification that your order has been shipped – Then shipping starts from the day your receive this email.
  • The estimate above does not include manufacturing time – we need 1-3 business days to make sure your custom order.

RETURNS AND EXCHANGE

We at St. George e-Store want you to be completely satisfied with your purchase, hence we provide you with the exact measurements, information and pictures of the product. There are no cancellations. All orders placed on the website will be processed once you complete the checkout process. However, we’ll do our best to accommodate you if you need to make changes. Please contact customer service within 24 hours from the date of your order. All sales are final sale, no return, exchange, price adjustments or cancellations will be permitted.

St. George’s Store will accept for return, you can either return your order for a full refund or half refund after sending us a report and contacting us. We will study the case,inspect and check the availability to approve it. You can return your purchase for up to 21 days from the delivery date. Returned products must be in the condition you received them and in the original box and/or packaging.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from the refund.

You can contact us through this email: [email protected] or [email protected]

Maximum weight per package is 20 KG, over 20 KG will be sent by two packages and so on.

INTERNATIONAL DELIVERY & REAL TIME TRACKING

All our international orders are delivered as per the product delivery time through Israel Post Worldwide Service. Once an order has been successfully placed, you will be able to track the location of your order directly through link provided to you via email.

We are providing our customers with the best shipping prices.

POSSIBLE DELAY

When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates